Found a lower price elsewhere?
Our Best Price Guarantee means that you can be sure of booking at the best rate. If you find a lower price elsewhere within 24 hours of booking, we will match the lower rate.
And we’ll give you an extra 25% discount compared to the price of the third-party booking channel (except for Fairmont, Raffles and Swissôtel, where you’ll receive a 10% discount).
HOW TO APPLY?
- Step 1 - Book your stay
- Step 2 - Complete the online claim form
- Step 3 - Upload a screenshot displaying the best price and corresponding price conditions.
- Step 4 - Your claim will be checked and your refund request will be processed.
